At Revaire, we're committed to getting your orthopedic cushion to you as quickly and reliably as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Delivery Times
We offer worldwide shipping. Delivery times vary depending on your location:
- United States: 5-10 business days
- United Kingdom: 5-10 business days
- Europe: 7-12 business days
- Canada & Australia: 7-12 business days
- Rest of World: 7-14 business days
Please note that these are estimates and delivery times may vary due to factors outside our control, such as customs processing or local carrier delays.
Order Tracking
Every order includes full tracking. Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your package's journey from our warehouse to your door. Tracking updates typically begin within 48-72 hours of dispatch.
Shipping Protection
Your order is protected from the moment it leaves our facility. In the unlikely event that your package is lost, damaged, or significantly delayed in transit, we offer a full refund or free replacement — no questions asked. Simply contact our support team at hello@revaireshop.com and we'll make it right.
Customs & Import Duties
For international orders, please be aware that your package may be subject to import duties, taxes, or customs fees upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient. We recommend checking with your local customs office if you have questions about potential charges.
Questions?
If you have any questions about shipping or need assistance with your order, please contact us at hello@revaireshop.com. We typically respond within 24 hours.
